Legal.
The paperwork, in plain language. Last updated 4 November 2026.
Terms of service
By buying from collajoints.com you agree to these terms. You must be at least 18 years old and able to enter into a binding contract.
Orders and pricing
- Prices are in US dollars and include applicable sales tax at checkout.
- We may correct pricing or availability errors before dispatch. If a pricing error affects your order, we’ll contact you first.
- An order is accepted when we confirm it by email.
Subscriptions
- Subscriptions save 15% on every delivery, recur every 30, 60 or 90 days to match your supply, and charge the payment method you provide at order.
- You’ll receive an email at least 3 days before a renewal with a link to skip, pause, change or cancel.
- Cancelling stops future deliveries; orders already dispatched are covered by our 60-day guarantee.
Returns
See the returns and refunds policy.
Product use
CollaJoints is a dietary supplement, not a medicine. Do not use if you are under 18 or pregnant or nursing without first speaking to a qualified healthcare professional. Follow the directions on the label and keep out of reach of children.
Liability
To the fullest extent permitted by law, CollaJoints is not liable for indirect or consequential loss. Nothing in these terms limits rights you have under consumer law where you live.
Governing law
These terms are governed by the laws of the state in which CollaJoints is registered. Disputes are negotiated in good faith before any other action.
Legal notice
Company: CollaJoints [legal entity — to be confirmed before launch]
Business address: [to be confirmed before launch]
Customer support: hello@collajoints.com
Website: collajoints.com
Placeholders marked in this notice are required launch inputs from the supplier and legal advisor. They are shown openly rather than filled with default information.
Hosting & content
Product photography and artwork are original to CollaJoints. Supplement Facts, directions and allergen statements shown at launch are supplied and approved by the manufacturer. Written content is original and cites published research where claims are discussed.
Accessibility statement
We aim to meet WCAG 2.2 AA on the pages we control. This store uses semantic HTML, visible focus states, keyboard-operable menus, drawers and forms, text alternatives for images, and color combinations chosen for legibility. Motion is reduced automatically when your device requests it.
If you hit a barrier, email hello@collajoints.com and we’ll do our best to help — and fix the page.
Supplement disclaimer
These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. Information on this site is for general education and is not medical advice. Collagen peptides are a food ingredient; individual results vary and no outcome is guaranteed. If you have joint pain, an injury or a medical condition, consult a qualified healthcare professional.
Cookies
We use essential storage to keep your bag between pages. This demo storefront contains no analytics, advertising or tracking scripts. Any additional cookies added at launch will be disclosed here and require consent where the law requires it.